Privacy Policy

Last updated: 7 August 2025

At Timber Building Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We may collect the following personal information through our website:

• Name
• Email address
• Phone number
• Any other information you choose to provide via our contact form

We also automatically collect non-personal data like:

• Browser type and version
• IP address
• Pages visited
• Time and date of visit
• Referring websites

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and provide quotes
• Communicate regarding work or services
• Improve our website and customer experience
• Maintain records for business or legal purposes

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited data with trusted service providers such as:

• Website hosting providers
• Google Analytics (for website performance tracking)

These providers are required to handle your data securely and lawfully.

4. Cookies

Our website uses cookies to:

• Improve site functionality and performance
• Understand how visitors use our website (via Google Analytics)

You can manage or disable cookies through your browser settings at any time.

5. Your Rights

If you are located in the UK or EU, under the UK GDPR and other applicable laws, you have the right to:

• Access your personal information
• Request correction or deletion
• Object to or restrict processing
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at tom@buildingservices.com.